Joy in Family Medicine – Stories & Reflections
Lessons, lightbulb moments, and honest reflections from life inside and outside medicine - served with a side of perspective.
Tags: empathy
Showing 12 results:
Asking a Better Question
One of the most powerful things we can learn is that the way we think about a situation shapes how we experience it.
The facts of a situation may be outside our control. (Other people certainly are.) But between what happens and how we respond, our brains are busy making meaning – it automaticall...
by Dr. Tonya Caylor —
Oct 23, 2026
acceptance
accountability
adaptability
agency
authenticity
behavior
beliefs
change
coaching
communication
confidence
courage
curiosity
emotional intelligence
emotions
empathy
empowerments
graciousness
growth
identity
influence
intention
judgment
leadership
mindfulness
mindset
personal growth
perspective
processing
professionalism
purpose
reflection
relationships
resilience
response
self-awareness
self-development
self-judgment
thoughts
transformation
values
Called Up
Not too long ago, I was coaching a resident who had been struggling. Over the course of our work together, we unpacked a lot. On the last session, she said something that I will carry forward from here on out.
When I asked what she was taking away from our coaching, she told me she had remembered...
by Dr. Tonya Caylor —
Oct 16, 2026
accountability
advocacy
behavior
belief
change
coaching
compassion
confidence
development
emotional intelligence
empathy
empowerment
encouragement
expectations
faculty development
feedback
growith mindset
growth
human potential
identity
kindness
leadership
leadership coaching
leadership development
learning
medical education
mentoring
mentorship
mindset
opportunity
patience
personal growth
perspective
possibiity
potential
professional growth
professionalism
psychological safety
reflection
relationships
resident coaching
resilience
self-awareness
self-compassion
servant leadership
strengths
transformation
trust
understanding
Team Culture: Boundaries, Generosity, and Trust
For me, Fall is closely associated with sports. College football, one of the primary ones, but also volleyball after years of being a volleyball mom.
I have a few friends who find sports a bit pedestrian, too focused on competition, and something they’ve never really understood the appeal of. I...
by Dr. Tonya Caylor —
Sep 18, 2026
accountability
adaptability
belonging
boundaries
burnout
career
coaching
collaboration
communication
community
competition
confidence
connection
cooperation
culture
development
empathy
flexibility
generosity
growth
growth mindset
healthcare
leadership
learning
medicine
mentorship
partnership
physicians
positive intent
reciprocity
recovery
reliability
residency
resilience
self-preservation
sports
sportsmanship
support
sustainability
team culture
teaming
teammates
teamwork
trust
volleyball
vulnerability
workload
workplace
Caring Enough to Tell the Truth
I’ve been reflecting on a situation someone close to me recently faced in her work as a consultant.
She was brought into a high-stakes situation by her boss, who had asked her to help a close friend. The friend believed that other people involved in an important transition were the problem. Her a...
by Dr. Tonya Caylor —
Aug 28, 2026
accountability
advocacy
boundaries
candor
care
clinicians
coaching
communication
compassion
conflict
courage
development
dignity
education
empathy
evaluation
expectations
faculty
fairness
feedback
growth
healthcare
honesty
integrity
leadership
learning
medicine
mentorship
patient care
performance
professionalism
reflection
relationships
remediation
residency
residents
responsibility
standards
supervision
support
teaching
transparency
trust
truth
Pick Up the Phone
A couple of weeks ago, I was juggling multiple time-sensitive projects when someone began doing work which I felt was mine to do, that I wanted to do, and in an order that made no sense to me.
I initially reacted from momentary frustration.
Becoming a coach does not uninstall the old neural pathw...
by Dr. Tonya Caylor —
Jul 31, 2026
acceptance
activation
adaptability
awareness
breathing
burnout
centering
compassion
connection
creativity
curiosity
emotional intelligence
emotions
empathy
grounding
growth
learning
mindfulness
mindset
nervous system
neuroscience
pathways
patience
perspective
reactions
reflection
regulation
relationships
residency
resilience
responding
self-awareness
self-regulation
stress
transformation
trust
wellness
Cognitive Dissonance (From the Archives)
Growing up, my world consisted of good kids like Spook, Ryan, Barry, Jean, and Christy. Especially Jean, she would draw fun pictures and write nice things in a note folded up for me at school: "To Tonya, my friend. From: Jean, your friend." There were bad kids like Eddie - who would come to our s...
by Dr. Tonya Caylor —
Jun 07, 2026
acceptance
accountability
ambiguity
authenticity
balance
boundaries
change
character
cognitive dissonance
compassion
compelxity
complexity
conflict
conviction
courage
discernment
emotional intelligence
empathy
ethics
forgiveness
grief
growth
humanity
humility
integrity
judgment
leadership
learning
loyalty
maturity
medicine
nuance
perspective
physicians
principles
reconciliation
refleciotn
reflection
relationships
resilience
respect
sadness
self-awareness
trust
understanding
values
wisdom
The Impact We Don't Always See
I came across a piece from Sahil Bloom not too long ago about the “Stonecutter Principle,” which is so relatable to the work I do.
In case you’re not familiar with the story - a quick recap: three stonecutters doing the same work but describing it very differently: cutting stone, building a wall,...
by Dr. Tonya Caylor —
May 14, 2026
administration
awareness
burnout
caregiving
cathedral
compassion
connection
documentation
empathy
forms
fulfillment
gratitude
growth
healing
healthcare
humanity
impact
leadership
legacy
meaning
medicine
mindset
motivation
patient care
perspective
physician
purpose
purposeful work
quality of life
reflection
reframing
relationships
resilience
service
stonecutter
storytelling
support
values
What the Critic Taught Me
I was talking with a physician recently who started his own practice.
Someone had asked about him in a local Facebook group. There were about thirty responses. Not just “he’s good,” but detailed, generous paragraphs about his skill, empathy, time, and care.
And then one line:
“My mom saw him and ...
by Dr. Tonya Caylor —
Apr 23, 2026
adaptability
attention
awareness
beliefs
boundaries
burnout
coaching
comparison
confidence
criticism
delegation
development
emotions
empathy
feeback
focus
grace
growth
identity
improvement
interpretation
leadership
learning
medicine
mentorship
mindset
narrative
perspective
physician
practice
purpose
reflection
reputation
resilience
reviews
selfworth
trigger
validation
values
wellbeing
Same Game, Different Frame
Two men played chess a few evenings near the main path before dinner. It was entertaining to pass by and see them deep in strategic concentration.
One night, two photos were taken about twenty minutes apart from different angles.
In the first, the light, sky, and ocean make it feel expansive. So ...
by Dr. Tonya Caylor —
Feb 21, 2026
aperture
awareness
chess
contrast
curiosity
discourse
empathy
flexibility
framing
gratitude
growth
humility
insight
interpretation
leadership
lens
light
love
medicine
metaphor
mindfulness
mindset
narrative
perception
perspective
presence
psychology
reflection
relationships
strategy
vantage
Power of Conversation, Story and Invitation
A thoughtful reader recently wrote in and asked me: “How did you build the strong relationships you have with specialists?”
At first, I wasn’t sure how to answer. My brain went to the tactical: referrals, shared patients, thank-yous. (These are still paramount. Doing your due diligence with worku...
by Dr. Tonya Caylor —
Aug 02, 2025
assumptions
collaboration
communication
community
connection
consistency
conversation
curiosity
empathy
engagement
fallibility
grace
gratitude
habit
humanity
initiative
intentionality
invitation
listening
mindset
overwhelm
participation
perfectionism
presence
professionalism
reflection
relationships
respect
support
trust
vulnerability
The Extra Mile - Story and Reflection
Recently, I’ve been supporting my mom from afar as she’s gone through a complicated health issue. Like many patients, she didn’t show up with a single neat explanation. She had two separate issues—Occam’s razor didn’t apply. That alone created delays and misdirection, but this story isn’t about w...
by Dr. Tonya Caylor —
Jun 12, 2025
bandwidth
care
care over efficiency
clarity
connection
discernment
effort
empathy
experience informed action
family perspective
generosity
going above and beyond
gratitude
groundedness
healing
healing moments
humanity
intention
leadership
meaningful
meaningful effort
medicine
pacing
perspective
physician humanity
presence
prioritization
professionalism
relational medicine
right effort right moment
silent leadership
timing
wisdom
Reflection: The Adventure of Conversation
I had just turned a group of faculty workshop participants loose to help each other work on short term career goals & to do so by practicing their new coaching skills with each other.
I encouraged them to keep their advice-monster at bay. (See Michael Bungay Stanier's The Advice Trap).
When they ...
by Dr. Tonya Caylor —
Jun 12, 2025
advice trap
awareness
co-creation
coaching
communication
connection
curiosity
discovery
empathy
engagement
exploration
facilitation
growth
guidance
insight
interaction
learning
listening
mindset
non-judgment
openness
pattern recognition
physician habit
practice
presence
reflection
restraint
storytelling
transformation
trust
Joy in Family Medicine – Stories & Reflections