Joy in Family Medicine – Stories & Reflections
Lessons, lightbulb moments, and honest reflections from life inside and outside medicine - served with a side of perspective.
Tags: emotional intelligence
Showing 11 results:
Acting Out of Character
A common tension came up during a coaching conversation with a brilliant, deeply thoughtful coachee.
With a lot of diligent work, she has grown more comfortable being and showing her authentic self rather than holding back or becoming someone different for other people’s comfort.
Now she is facin...
by Dr. Tonya Caylor —
Sep 04, 2026
adaptability
adaptation
alignment
authentic leadership
authenticity
awareness
behavior
boundaries
coaching
communicaiton
communication style
confidence
congruence
connection
courage
development
emotional awareness
emotional intelligence
expression
extroversion
fulfillment
growth
identity
influence
integrity
interpersonal
introversion
leadership
motivation
performance
personal growth
personality
presence
psychology
purpose
purposefulness
reflection
relationships
renewal
resilience
restoration
self-abandonment
self-acceptance
self-awareness
self-expression
teaching
temperament
values
vulnerability
wellbeing
Pick Up the Phone
A couple of weeks ago, I was juggling multiple time-sensitive projects when someone began doing work which I felt was mine to do, that I wanted to do, and in an order that made no sense to me.
I initially reacted from momentary frustration.
Becoming a coach does not uninstall the old neural pathw...
by Dr. Tonya Caylor —
Jul 31, 2026
acceptance
activation
adaptability
awareness
breathing
burnout
centering
compassion
connection
creativity
curiosity
emotional intelligence
emotions
empathy
grounding
growth
learning
mindfulness
mindset
nervous system
neuroscience
pathways
patience
perspective
reactions
reflection
regulation
relationships
residency
resilience
responding
self-awareness
self-regulation
stress
transformation
trust
wellness
Cognitive Dissonance (From the Archives)
Growing up, my world consisted of good kids like Spook, Ryan, Barry, Jean, and Christy. Especially Jean, she would draw fun pictures and write nice things in a note folded up for me at school: "To Tonya, my friend. From: Jean, your friend." There were bad kids like Eddie - who would come to our s...
by Dr. Tonya Caylor —
Jun 07, 2026
acceptance
accountability
ambiguity
authenticity
balance
boundaries
change
character
cognitive dissonance
compassion
compelxity
complexity
conflict
conviction
courage
discernment
emotional intelligence
empathy
ethics
forgiveness
grief
growth
humanity
humility
integrity
judgment
leadership
learning
loyalty
maturity
medicine
nuance
perspective
physicians
principles
reconciliation
refleciotn
reflection
relationships
resilience
respect
sadness
self-awareness
trust
understanding
values
wisdom
Tools and Strategies
Mindset
I always spend a lot of time on mindset. It is foundational and under-discussed. However, if we only change mindset without also learning strategies and new tools, many things will stay the same.
For instance, you may have a whole new outlook on your inbox. But if you want to improve comm...
by Dr. Tonya Caylor —
Feb 27, 2026
accountability
alignment
assertiveness
awareness
boundaries
burnout
clarity
cognitive load
communication
compassion
conflict
decision making
development
efficiency
emotional intelligence
empowerment
energy management
execution
feedback
focus
growth
intentionality
kindness
leadership
mindset
ownership
perspective
prevention
prioritization
proactivity
processes
productivity
professionalism
psychological safety
reactivity
reflection
relationships
repair
resilience
respect
response
sbar
self-efficacy
self-leadership
self-regulation
strategy
structure
systems
triage
Reflecting on Two Things
In preparing for the AMWA Evolve Leadership Course for trainees session on Difficult Conversations, I've been reflecting on principles from Crucial Conversations, Super Communicators, Non-Violent Communication, and How to Work with Almost Anyone (all highly recommended books).
We often fall into ...
by Dr. Tonya Caylor —
Jun 12, 2025
awareness
balance
binary thinking
communication
compassion
complexity
conflict resolution
contradiction
curiosity
discernment
emotional intelligence
empathy
fool's choice
grace
growth
honesty
kindness
labeling
mindset
nuance
overgeneralization
paradox
perspective
polarity thinking
reflection
relationship
self-regulation
truth
understanding
wake
Story and Reflection: Lessons from Strife
During my part of my time as core faculty, I gained many humorous memories and more valuable (even if somewhat unorthodox) lessons. We were a large group (12 in all), and for a short while, the makeup of personalities and dynamics created some unruly situations. Many memorable and laughable lesso...
by Dr. Tonya Caylor —
Jun 11, 2025
adaptability
agreement
collaboration
communication
conflict
consensus
culture
decision making
emotional intelligence
emotional regulation
facilitation
feedback
group dynamics
humanity
humor
leadership
lessons
perspective
process
productivity
psychological safety
reflection
regulation
relationship preservation
repetition
resolution
self-awareness
strategy
strife
systems
teamwork
yes-and
Best Laid Plans: Story and Reflection
I enjoy it when people expand and contrast the meanings of words. It gives me a better grasp of various approaches. I came across a quote from Sahil Bloom that did just that:
"Preparation always beats planning. Planning is based on the expectation of order. Preparation is based on the expectation...
by Dr. Tonya Caylor —
Jun 11, 2025
adaptability
calm
control
creativity
emotional intelligence
engagement
evolution
expectations
flexibility
foresight
grace
humor
idealism
improvisation
leadership
learning
mindset
perspective
pivoting
planning
preparation
presence
problem solving
recovery
reflection
resilience
responsiveness
self-regulation
teaching
uncertainty
Reflection: What's Left?
A couple of years ago, at the BE Conference in Scottsdale, speaker and drama researcher, Cy Wakeman demonstrated a tool she called "Edit Your Story" to a room of hundreds of women physicians. She asked for show of hands of who worked with a difficult person on a regular basis. (I snapped the phot...
by Dr. Tonya Caylor —
Jun 11, 2025
agency
boundaries
choice
clarity
cognitive shift
community
compassion
decision making
detachment
drama
editing
emotional intelligence
empowerment
facts
groundedness
interpretation
mindset
narrative
next step
ownership
perception
perspective
reaction
reality
reframing
resilience
self-awareness
self-regulation
story editing
workplace
Rumble of Renovation, Story and Reflection
I know I talk a lot about renovation - that's because I have spent no less than 19 years living in three different houses undergoing renovation by my husband - who has a day job! Plus, the experiences are so rich with lessons! So I want to take you back a few years.
But first - Brene’ Brown defin...
by Dr. Tonya Caylor —
Jun 10, 2025
adaptability
authenticity
burnout
collaboration
communication
compromise
conflict resolution
courage
creativity
curiosity
emotional intelligence
growth mindset
healthcare
impasse
ingenuity
innovation
leadership
listening
mutual respect
partnership
perspective
problem-solving
reconstruction
redesign
renovation
resilience
rumble
sustainability
systems change
teamwork
vulnerability
When the Jacket Fits, Story and Reflection
Once upon a time, as core faculty with various leadership roles, I was unexpectedly summoned to meet with the program director. He said he wanted to discuss my attitude with me. "MY attitude??!!" I thought. I was busting my tail to make the program better. What could possibly be wrong with my att...
by Dr. Tonya Caylor —
Jun 10, 2025
attitude
awareness
blindspots
burnout
change
coaching
collaboration
communication
courage
criticism
ego
emotional intelligence
feedback
growth
humility
insight
leadership
mindset
ownership
partnership
recalibration
recovery
reflection
self-reflection
Giving Reflection
This week, in the spirit of giving - I invite you to consider who you might gift a unique gift to.
The gift of extending positive intent is powerful.
I once coached a resident who felt a particular attending "had it out for him." He reviewed the evidence. I asked if there was any other way to see...
by Dr. Tonya Caylor —
Jun 08, 2025
awareness
burnout
coaching
cognitive reframing
compassion
emotional intelligence
empathy
gratitude
growth
insight
intent
leadership
medicine
mindset
perspective
perspective shift
positive intent
reflection
reframing
relationships
resilience
suffering
teaching
wellness
Joy in Family Medicine – Stories & Reflections
