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Mindful communication, part 2: Speaking clearly

Last week we discussed the art of listening well, which is a huge part of clear, effective communication.

 

A good rule to start is even before you utter a word, do 2 things: 1. Check-in with yourself briefly. What’s the real intent behind your communication? – Are you happy with it? 2. Check your stress level.

 

We want to come with a clean mindset when we communicate all the time, but in higher stakes communication with patients, staff, colleagues, consultants,...

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