Over the next two weeks, we will close out the details of optimizing your mindset as a physician. This week, we will unpack two critical caveats to elevate your thoughts to quality ones that enhance your experience.
I shared the process of moving into an intentional thought model a few weeks ago. Remember, it was a way to move your focus away from a thought that was adding unnecessary stress and replace it with something both believable and better for you.
When physicians start utilizing this tool, there are a couple of things to watch out for –
Example:
C: The patient showed up 15 minutes after the appointment started. A medical assistant rooms them.
T: This patient is so disrespectful
F: Annoyed
A: You think about how this messes up your day, your lunch, and your time after work; you walk in rapidly, skip the niceties, and rush the patient along in their history; you mention to your staff how they should have rescheduled the patient, you stew about how the clinic doesn’t run the way it should
R: Now you are disrespectful to the patient, your staff, and even yourself by not showing up the way you like.
Toxic Positivity:
C: The patient showed up 15 minutes after the appointment started. Your staff rooms them.
T: Oh, it’s so fantastic that they came late.
F: Happy.
A: Nothing happens good here – it’s fake! It’s not real. Abandon effort.
Improved Intentional Model:
C: The patient showed up 15 minutes after the appointment started. Your staff rooms them
T: I will do the best I can in the time I feel is best
F: Neutral or Accepting or Determined?
A: You are kind to the patient; you explain your time is shortened, you give them the option of rescheduling or paring down the focus, you address their most pressing issue, and you kindly remind your staff if someone is more than 10 minutes late they should check with you.
R: You do the best you can. You don’t add extra suffering and disrespect to the situation.
This is about agency. This means you can keep the original thought if you want!
Example:
C: Pedatric abuse case
T: That parent is an awful human being!
F: Disgusted
A: You think about how terrible they are, you make sure all other children are in a safe situation, you are not kind to them, you call the police, report to OCS. You shake your head repeatedly. You vent to those you can. You type with extra vigor.
R: You experience the natural human emotions around abuse.
Evaluate fact vs. story – Fact: a child with a head injury and liver laceration. Mom says, “His dad did XYZ” – Story: “he’s an awful human being.” Pause. Reflect on perspective: How do you want to view this? How is your automatic thought affecting you? What do you want to think?
Be intentional with your thoughts. “Yep, that’s the thought I want to keep.” Great. This is where you don’t accept the automatic thought, look as the observer of your mind, and endorse the original thought on purpose.
Okay, keep your eye on the awareness piece of your thoughts. Take back your agency when you can’t control the situation so you don’t have to ride the emotional roller coaster that other people and situations seem to put you on. Do so without toxic positivity and on your own terms.
Next week, we will wrap up the series with what to do if you get stuck.
Until then, Have a joy-filled week!
Tonya
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