I’ve been reflecting on a situation someone close to me recently faced in her work as a consultant. She was brought into a high-stakes situation by her boss, who had asked her to help a close friend. The friend believed that other people involved in an important transition were the problem. Her a...

As we mark Independence Day, I find myself drawn to a quieter kind of patriotism. Instead of fireworks and fanfare, the steady work of building systems where physicians and learners can thrive. It shows up in faculty who pause long enough to ask better questions. In leaders willing to shift from ...

In preparing for the AMWA Evolve Leadership Course for trainees session on Difficult Conversations, I've been reflecting on principles from Crucial Conversations, Super Communicators, Non-Violent Communication, and How to Work with Almost Anyone (all highly recommended books). We often fall into ...

Michael Bungay Stanier reframes mindfulness as a better sense of reality - more situationally aware. He explains it as the ability to sort through data and separate it from our judgments. Currently, in whatever situation you're in - ask yourself the key question he poses: What do I know to be tru...