Early in our marriage, we lived in an ongoing renovation of a historic home. It had an entryway with stairs wrapping up to the second floor, creating the ideal spot for our Christmas tree. We would take the girls to the tree farm and pick out the largest one with near-perfect branches and set it ...

I was talking with a physician recently who started his own practice. Someone had asked about him in a local Facebook group. There were about thirty responses. Not just “he’s good,” but detailed, generous paragraphs about his skill, empathy, time, and care. And then one line: “My mom saw him and ...