I usually received good grades and positive comments on my report cards as a kid. However, I received one remark from my first-grade teacher that I wasn't sure how to take. She wrote, "Tonya is sometimes too helpful to her neighbors." Being helpful is good, right? I mean, Dawn was struggling with...

My leisurely start to morning clinic with a no-show was short-lived. The kind, new MA took longer than experienced MAs to room patients, which began stacking up. I had almost caught up when I walked in to see another patient. Based on the CC, I was fairly sure this would be my opportunity to "get...