In preparing for the AMWA Evolve Leadership Course for trainees session on Difficult Conversations, I've been reflecting on principles from Crucial Conversations, Super Communicators, Non-Violent Communication, and How to Work with Almost Anyone (all highly recommended books). We often fall into ...

When we explored Alaska with our 13-year-old before our move from Florida 17 years ago, we made sure to make it adventurous for her. We signed up for zip-lining in Ketchikan among the tall Western Hemlocks. I've never been a fan of heights (understatement of the year!), but I was determined. We r...