I’ve been reflecting on a situation someone close to me recently faced in her work as a consultant. She was brought into a high-stakes situation by her boss, who had asked her to help a close friend. The friend believed that other people involved in an important transition were the problem. Her a...

In medicine and academic leadership, change is constant. But the kind we choose feels different than the kind we don’t. Lately, I’ve found myself thinking about what lies beneath the surface when frustration rises. Sometimes what looks like resistance or blame turns out to be something else entir...

In preparing for the AMWA Evolve Leadership Course for trainees session on Difficult Conversations, I've been reflecting on principles from Crucial Conversations, Super Communicators, Non-Violent Communication, and How to Work with Almost Anyone (all highly recommended books). We often fall into ...

As many of you know, my husband loves to cook and is quite good at it. I had learned to make only two meals before marriage (I avoided the kitchen despite my mom's pleading). But I was suddenly eager to impress my husband with my expanding culinary feats. In those early days of wedding bliss, the...