In preparing for the AMWA Evolve Leadership Course for trainees session on Difficult Conversations, I've been reflecting on principles from Crucial Conversations, Super Communicators, Non-Violent Communication, and How to Work with Almost Anyone (all highly recommended books). We often fall into ...

I know I talk a lot about renovation - that's because I have spent no less than 19 years living in three different houses undergoing renovation by my husband - who has a day job! Plus, the experiences are so rich with lessons! So I want to take you back a few years. But first - Brene’ Brown defin...