A couple of years ago, at the BE Conference in Scottsdale, speaker and drama researcher, Cy Wakeman demonstrated a tool she called "Edit Your Story" to a room of hundreds of women physicians. She asked for show of hands of who worked with a difficult person on a regular basis. (I snapped the phot...

You know those times when two clothing items randomly end up next to each other in the laundry, and you see a new outfit?  No, just me? Well, anyway, I had a similar thing happen as three situations juxtaposed together to open up my thinking. The first one involved a couple of group sessions in w...