We’re in the thick of our Washington build, and I’ve lost count of how many times the plan has had to change on a dime. Not many major ones. But what feels like a near-constant set of pivots. Inspection corrections. New ideas. The domino effect of one decision making another no longer feasible. A...

A thoughtful reader recently wrote in and asked me: “How did you build the strong relationships you have with specialists?” At first, I wasn’t sure how to answer. My brain went to the tactical: referrals, shared patients, thank-yous. (These are still paramount. Doing your due diligence with worku...